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Guest Relations

Guest Relations Department Spotlight(D060605R): Jackie Drain(Guest Relations Rep). Taking a compliment via phone from a patient family. DS(060612): Jackie Drain, a Guest Relations representative, receives positive feedback from a patient family.

Contact Numbers

Main number

(214) 456-7000

Physician referrals

(800) CHILD-RX

1-800-CHILD-RX (1-800-244-5379)

CHILD-RX is your direct line of communication to the specialists and services at Children's, including:

  • Outpatient appointments
  • Inpatient admissions
  • Emergency referrals
  • Physician-to-physician consultation
  • Medical records
  • Status or information regarding inpatients
  • Radiology results
  • Transport services

The phone line is answered 24 hours/7days a week. Just call 1-800-CHILD-RX (1-800-244-5379).